Eurosender.com reviews, ervaringen en beoordelingen

De website van Eurosender.com is door ons geverifieerd en een betrouwbaar bedrijf om een bestelling te plaatsen. Eurosender.com is geregistreerd bij de Kamer van Koophandel (KvK) en de website is beveiligd met een SSL certificaat. Dit SSL certificaat is zichtbaar door het slotje voor de domeinnaam en geeft aan dat de gegevens die je via de website verstuurd beveiligd zijn. Het is dus veilig om online hier een bestelling te doen.

Eurosender.com is al geruime tijd actief op de Nederlandse markt en heeft een goede online reputatie opgebouwd. Lees hier alle reviews over Eurosender.com en maak zo een goede keuze alvorens je een online aankoop doet.

I left my Apple Watch in a hotel and hired Eurosender to ship it from Italy to the Netherlands. I paid for insurance. Although the package was properly picked up - confirmed by a photo from the hotel doorman - I never received it. Instead, I received a larger package containing a chair from Italy.

I contacted Eurosender on the same day, and what followed was a year full of back-and-forth emails. It took nine months for the incorrectly delivered package with the chair to be picked up again. I believe the delays in correspondence were due to Eurosender.

Now, over a year later, I still haven't received my Apple Watch. Moreover, I received the following message from Eurosender's customer service:

"As mentioned, I have contacted BRT and asked them to reopen the claim. However, the outcome came with a negative result due to the amount of time passed. The courier did not guarantee that the loss claim can be approved, even if the wrong package is returned to the courier's warehouse.

We are closing this ticket now. You won't receive any response from us."

DO NOT , EVER USE PLUS OR EXPRESS SERVICE.
I USED THEIR REGULAR SERVICE PAYING CLASSIC 40-50EURO FOR A 20-30KG FROM EU COUNTRY TO EU COUNTRY TWICE AND EVERYTHING WENT SMOOTH(BIT DELAY BUT CAN HAPPEN)

THIS TIME I OPTED FOR AN REGULAR PLUS SERVICE WHICH WAS ADVERTISE OF THE WEBSITE THAT WOULD HAVE PCK UP THE SAME DATE AND DELIVER IN 2 WORKING DAY, NOTHING MORE THAN A SCAM. THE PACKAGE WAS PICKED UP 5 DAYS LATER THAN THE DELIVERY EXPECTED DATE, AND DELIVER 5 DAYS LATER THAN EXPECTED ARRIVAL. END OF THE DAY I PAID 70 EURO FOR A REGULAR 4-7 DAYS DELIVERY.

JUST AS WAS NOT ENOUGH THEY GIVE ME THE WRONG TRACKING NUMBER AND THERE START THE CLASSIC TROWING RESPONSABILITY AT DELIVERY COMPANY IN THIS CASE UPS.

I HAD TO CALL UPS, SDA POSTA, TO ACTUALLY GET THE TRACKING CODE WHICH LATER THEY ASK TO ME , LIKE THEY WERE NOT EVEN GOOD ENOUGH TO FIND IT THEMSELF.

GOING TO ASK FOR A CLAIM AND PARTIAL REFUND AND THEY REPLY LIKE THIS ( pIC ATTACHED) BASICALLY DOES NOT MATTER IF YOU PAY PLUS OR EXPRESS BECAUSE THE PICK UP TIME AND DELIVERY TIME ARE NOT IN THIER POLICY SO THE PACKAGE CAN ARRIVE 10 DAYS LATER EVEN WITH EXPRESS SERVICE BUT THEY ARE NOT RESPONSABLE AND THEY DO NOT REFUND.